Transfer Files to New Computer


Transfer Files to New Computer

Have a new computer and need the files from the old one transferred? We can help you with that.

Choose a Service Method

  • @Home

    Have a technician come to your home or office.


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  • In-Shop

    Bring it into the shop and we'll take care of it.


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  • Remote

    We'll connect securely through the Internet.


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Estimated time of service: 2-5 HoursCompare service methods

Problem-Solved Guarantee

We have a 100% Problem-Solved Guarantee. You pay when the problem is resolved. If we cannot fix your issue we will gladly refund you for that service or give you credit towards a service that does resolve the problem. We guarantee our work for 14-days after the date of service. *The Problem-Solved Guarantee does not include services billed on an hourly basis, maintenance plans or personal technician plans.


Before we can fix the computer problem, we need to figure out the cause of the problem. Symptoms can be mistaken as causes of problems. Sometimes there are multiple causes that compound. Let our qualified technicians diagnose the issue properly so we can recommend the proper service.

Initial Visit, Travel and Diagnosis Fee (ITD)

We charge a fee of $49 to travel on-site. This fee includes the scheduled visit, travel charges, and the diagnosis. Return visits are $20 unless the cause of the return visit is due to an error on the technician’s part. A 20-mile radius is covered under the $49 charge. Travel charges for 21-40 miles radius from the local shop is an additional $20.

Problem-Solved Guarantee. *$29 for Initial Diagnosis. **$49 for Initial Visit, Travel and Diagnosis.

How to Transfer Files to a New Computer

Is your old computer operable? Does it boot into the operating system? If you answered yes to both, then data can be transferred by attaching an external hard drive and doing a direct file copy to it. If you answered no, then the data migration process requires that your old hard drive be removed and installed on a computer that does boot up. From there, files can be copied to another hard drive.

Can the Old Computer Bootup?

If it can't, setup the old drive as an external drive so files can be copied to another drive.

Determine Which Files, Folders and Settings Will Be Migrated

Which folders do you want transferred? Pictures, videos, documents, music, applications, settings? Transfer them onto an external drive or directly on the new drive if possible.

Verify Transferred Files

Make sure all of the files and folders transferred properly. This is done by comparing file sizes. Also spot check by opening random files in different folders.

Schedule An Appointment

Call us at (213) 263-2488 or click below to set an appointment with Heroes and Geeks.

Schedule an appointment today!