Online Streaming Device Setup

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Online Streaming Device Setup

Online Streaming Device Setup

Starting at $79 | Member’s Price $0

Choose a Service Method

@Home

Have a technician come to your home or office.

$149

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In-Shop

Bring it into the shop and we'll take care of it.

$89*

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Remote

We'll connect securely through the Internet.

$79*

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Estimated time of service: 1-2 Hours

Details

Need help setting up your new Apple TV, Chromecast, Roku or Amazon Fire TV? We'll help you connect and understand everything you need to start streaming your favorite movies and TV programs in style. With our Online Streaming Device Setup service, you get comprehensive, contactless help provided remotely. An expert home theater tech will connect with you over video chat to walk you through every step of the process. This service is available Monday through Friday, 9:00am - 5:00pm PT / 12:00pm - 8:00pm ET. Once your service is booked, you can connect with a tech immediately or at your convenience anytime during those operating hours.

Services

  • Virtually connect with a Heroes & Geeks Tech technician via video chat for instant assistance setting up any video streaming devices
  • Provide walkthrough of newly setup devices
  • Via your phone's camera, the technician will be able to see what you see, provide easy instructions and even circle & draw on the screen for easy communication
  • Step-by-step walkthroughs to setup your Apple TV, Roku, Amazon Fire TV, Chromecast and more