Online Printer Support
Online Printer Support
Heroes & Geeks Tech is the printer repair service you deserve for whatever printer help you need. With our Online Printer Support service, you get comprehensive help, available immediately and provided remotely. Your Heroes & Geeks Tech technician will connect with you over video chat to troubleshoot and repair your wired or wireless printer to print from your computer(s) and mobile devices. Expert printer technicians handle Epson printer repair, HP printer repair, Brother printer repair, Canon printer repair, Samsung wireless printer repair, and repairs for every other brand of printer. We can repair printer and scanner combos too. Heroes & Geeks Tech can help you with iPad printer connection, Chromebook printer connection, iPhone printer connection, Android printer connection, as well as printing from a Mac, PC, Dell, and all other laptops and desktop computers. This service is available Monday through Friday, 9:00am - 5:00pm PT / 12:00pm - 8:00pm ET. Once your service is booked, you can connect with a tech immediately or at your convenience anytime during those operating hours.
Choose a Service Method
Have a technician come to your home or office.Schedule Now
Bring it into the shop and we'll take care of it.Schedule Now
We'll connect securely through the Internet.
Estimated time of service: 1-2 hoursCompare service methods
We have a 100% Problem-Solved Guarantee. You pay when the problem is resolved. If we cannot fix your issue we will gladly refund you for that service or give you credit towards a service that does resolve the problem. We guarantee our work for 14-days after the date of service. *The Problem-Solved Guarantee does not include services billed on an hourly basis, maintenance plans or personal technician plans.
Before we can fix the computer problem, we need to figure out the cause of the problem. Symptoms can be mistaken as causes of problems. Sometimes there are multiple causes that compound. Let our qualified technicians diagnose the issue properly so we can recommend the proper service.
Initial Visit, Travel and Diagnosis Fee (ITD)
We charge a fee of $49 to travel on-site. This fee includes the scheduled visit, travel charges, and the diagnosis. Return visits are $20 unless the cause of the return visit is due to an error on the technician’s part. A 20-mile radius is covered under the $49 charge. Travel charges for 21-40 miles radius from the local shop is an additional $20.
- Virtually connect with a Heroes & Geeks Tech technician via video chat for instant assistance with your WiFi network
- Via your phone`s camera, the technician will be able to see what you see, provide easy instructions and even circle & draw on the screen for easy communication
- Step-by-step walkthroughs to troubleshoot any issues with your printer
- Provide walkthrough of printer features & functionality
- Troubleshoot printer issue and ensure printer is functioning properly
Personal Technician Plan Benefits
- Group of Technicians Assigned to Your Business
- Same-Day Service Included at No Additional Charge
- Time Allocated for Each Computer or the Entire Network
- Low Hourly Rate for Additional Hours
- Data Backup and Security
- Monthly Updates
- Regular Scans for Viruses and Spyware
- Identity Theft Protection
- Virus Removal
- Spyware Removal
- Remote Support
- Included OnSite Repair
Schedule An Appointment
Call us at (323) 305-9003 or click below to set an appointment with Heroes and Geeks.