Tag Archives: computer repair services

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Heroes and Geeks Los Angeles offering 30% Off for Students on Computer Repair Service

Computers are a blessing when they work, and a nightmare when they are broken or slow. Don’t let computer problems stop you from getting your homework done.  Your teacher won’t care for the ‘my dog ate my computer’ excuse. Finals are coming up and your PC better be in good shape to handle the research, and term papers you will have to write.

Heroes and Geeks computer repairs offers great tech support and budget friendly service for students. Conveniently located in the heart of Los Angeles, Heroes and Geeks is only a few miles from USC campus, Southwestern Law school, Loyola Law School, and next door neighbors with Robert F Kennedy community school.

The computer repair services below are offered at 30% off for students with a current school I.D.

  • Anti-virus installation
  • Spyware and Virus Removal
  • Tune up and cleanup
  • Install Operating System
  • PC health Check

These services can be offered remotely

Terms and Conditions:

  • Must call and make an appointment
  • Coupon only good for Software problems
  • Hardware related problems are only 10% off
  • Offer good until December 31, 2013

Our Service Areas: Korea- town , Santa Monica , Glendale, Pasadena , West LA, Downtown Los Angeles, Inglewood,  Culver City, Hollywood, North Hollywood, West Hollywood, Burbank,  Venice Beach, Century City, Beverly Hills, Wilshire Center, Westlake/ MacArthur Park, South LA, Baldwin Hills, Slauson Mall

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Why Onsite Computer Support is a Convenient Service

Businesses are becoming more and more mobile these days, there are restaurants on wheels as well as boutique stores, so it’s no surprise that computer repair services are also going that route.  Below are a few points of how onsite computer repairs and support benefit the customer, whether it’s at their home or business, it is a very convenient service.

No Waiting/Same day service- When you take your computer to a repair shop, you have to wait in line until you receive service. Then you have to leave your computer and wait for them to repair it, and depending on the service it can take a couple days before you have your computer back. The benefit of onsite computer support is all that waiting time is eliminated and you and your computer problem becomes the priority of the technician.

All Services available– Any service you would receive at a computer repair store, you can receive onsite too. If you have a virus infected computer, the tech can remove it with a software. If you need to set-up your network, a tech will have all the tools to connect and hook up modems.  Even if you need to replace a hardware such as an LCD screen or a exhaust fan, a tech can replace those things just as long as they can find the inventory.

Saves your time- You don’t have to commute to find a repair store. You will also save time by receiving same day service, you won’t have to leave your computer on a shelf and wait for the computer technicians to get to it. When you schedule an appointment for onsite repairs, you will be serviced

No Extra Charge- Most computer techs don’t charge you extra to provide this service. The cost is the same as if you were going to a repair store. Which makes it a great benefit because there are no hidden fees for the convenience

Convenience-The above mentioned points describe how convenient onsite computer support is for the customer. The onsite repairs are done in the comfort of your home or business, which means less work for you.

At Heroes and Geeks computer repair services in Los Angeles, we provide onsite repairs for our customers. We provide onsite computer support in all major Los Angeles county cities such as Culver City, Beverly Hills, Hollywood, and Pasadena.  We want to make computer repairs easy and convenient for customers.

Stay tech savvy, my friends


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Ways to Fix Your PC before you Call an Expert

The truth is computers always behave worse in the most demanded situations. Like, when you are in the middle of something important or playing your favorite game, and suddenly the system shuts down. Most of the time in situations like this, people get so frustrated that they go out to purchase a new computer system or are ready to pay for a computer repair because they’re desperate for a quick fix. With little bit knowledge it is simple to fix the common computer problems. Some of the general issues that could happen in a computer system often and can be resolved instantly and are mentioned in brief below.

  • Try to figure out the problem online, the internet is a great free how to base and you can find the answers for your computer problems easily. Google can be of extreme help and guidance especially when it comes to detailed issues and specific error codes.
  • The windows integrated attribute roll back feature will undo the latest changes done within the registry and other software and hardware setup of your computer without impacting your personal stuff, files and photos. For beginners, it is something new to learn and you will find easily system restore through the control panel.
  • If you cannot enter the windows normally, try to use your system in safe mode that actually keeps the background utilities and drivers to a minimum and could be used to uninstall devices and programs and run fixes.
  • If your PC crashes while you’re in the middle of something important and there is no specific software or hardware program that prompts it, it could be possible that the motherboard or processor was overheating. It would be advised to invest in another fan to keep computer components stay cool.
  • A vast range of problems could occur due to viruses, malwares and spywares driving to slow performance and random reboots. It is always good to keep your antivirus software’s up to date for better performance and efficiency and the best security to protect your computer data.
  • If you computers performance is very slow, this could be because you have lots of programs running in the background all at once. Simply fix this by- right click on the taskbar, open up the task manager and see what is using your computer’s CPU and RAM time and if any one of them does not make much sense, simply end that process for better performance.
  • If there is any unnecessary entry in the task manager, more chances are there that they have been introduced along with windows. Go through the start up folder on start menu to find out and remove anything you don’t need for a time being. For more control over the windows startup process, just do one thing that is type ‘msconfig’ in the start menu search box and enter and the respective dialog will allow you to make detailed changes to which tools and services can automatically be introduced at the same time as of the  operating system.

If you have other computer repair issues, you can simply call Heroes and Geeks computer repairs in Los Angeles. They will provide you with easy solutions to resolve any of your computer problems.

Stay tech savvy, my friends

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What are Common Computer Problems that can be Repaired at an Affordable Price

Not all computer problems are created equal. Some are quick and easy fixes while others are grueling and technical. When you come across a computer problem, it can be a frustrating experience. This is because most of the time there are no warning signs that your computer is failing on you. Also computer problems seem to happen at a time when you are in the most need of your computer.

The most common computer problems that people face and can be fixed easily by the user are:

  • Computer doesn’t power on: This could simply be due to a poor power source. If you’ve experienced your computer suddenly shutting down or not turning on, you could have had a power fail, just find a different power source.
  • OS or software stops responding: This can be due to a virus infection, so simply restart your computer and run a virus scan.
  • Computers freeze in action: When this happens, you have to hold the power button down until the computer turns off, than wait a few seconds and turn it back on. This is a warning sign that means you could be running out of RAM space or there could be a possible virus, which than you should clean up your computer as soon as it turns back on.
  • Input-Output devices not operating: When you start typing but the words are not registering on the computer screen, this can happen if your computer is not connected to your keyboard. You can unplug and replug the keyboard cord into your computer and restart the computer.

Below are common computer problems that a tech can repair at an affordable price:

  • Computers speed is a snails pace: This is due to not cleaning up the clutter your computer collects with regular use. Your computer has a limited amount of memory space, when it’s at its full capacity it has to process more to get past the clutter and follow the demand. A computer tech will use a computer cleanup software to remove unnecessary files and programs to create space.
  •  Hard Drive failures- issues with hard drives are usually related to mechanical problems such as SBS(shaken baby syndrome), when you are too aggressive with your computer while shifting it around, you could have possibly loosened it from its connecting port. Also an electrical surge could have shocked it causing it to fail. If the hard drive needs to be replaced than this can cause this service to be costly.
  • Malware attacks: When you have malicious software on your computer, it needs to be removed right away before it damages your important data, a tech can easily remove these viruses with a virus removal software.
  • Network Connection issues: This problem is common and the cause varies. It can be due routers not being connected to the power source, or the information on the modem not matching up with information on the computer, or even the firewall blocking connection.

Some of the above computer problems can be easily fixed by the user, while other common issues you will need to seek the guidance of a computer geek. Heroes and Geeks computer repair services in Los Angeles offers affordable pricing for these common computer problems.

To get the computer repaired faster, it helps if you inform the tech what exactly you were doing before the computer failed on you. This can help the tech diagnose the problem and result in a better way of fixing it.  Computer problems don’t have to be a frustrating experience, they’re just machines that can easily be fixed. If you pay attention to the common problems that occur, you can save yourself some time and money, next time it happens again.

Stay tech savvy, my friends

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The Need and Significance of Onsite Computer Repairs

We have busy lives and running errands is time consuming and boring. The last errand you want to do is run around town searching for a computer repair shop. Fortunately, there are mobile computer repair services available, well at least if you’re in a metropolitan city like Los Angeles you will have that option.

The need for on-site computer repairs is increasing due to the many benefits of the service. When you take your broken computer to a computer shop, you usually have to drop it off and wait a couple of days or even weeks before it is repaired. If you decide to call for an on-site repair the service is done the same day and your computer doesn’t leave your presence. This reason alone illustrates the demand and significance of on-site computer repairs.

There are many freelance computer techs that provide on-site computer repair services. You can read our previous post on how to find the best computer tech.  This line of work is an on-call job, therefor you can always find someone to provide you with computer repairs at any time of day. This is a great benefit because the service is available at your convenience, rather than having to go to a shop where the operating hours are limited.

On-site computer repair services provide significant benefits. Most computer problems can be fixed anywhere, if the tech is well equipped and brings all the necessary tools and software to fix the problem, the repairs can be done anywhere and anytime. If the customer knows the problem of the computer and describes the symptoms well to the tech, this will help the tech know what he will have to work with and it will save diagnostic time.

Another benefit to this service is time, its a faster repair than taking it to a shop, because the tech comes to your place to only work on your computer. Also its a much more personal service because the tech is working one on one with you in your environment rather than dropping off and picking up your computer at a shop.

The best part of this service is, the cost is affordable for the same quality of work done at a shop. Sometimes its cheaper to have a freelance tech do an on-site computer repair because computer repair shops have overhead expense of rent and employees which causes prices to be higher.

Computer problems will always exist, so its best to know what your options are for repairing it. The most easy and convenient way for you to repair your broken compute is to hire a tech that provides on-site computer repairs. This type of service is a personal service that can be done anywhere from the comfort of your home to your work office.

Stay tech savvy, my friends

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How 24/7 Onsite Computer Repair Services can help to speed up your computer and improve performance at any time?

Working with a slow computer feels like going back in time of dial up, basically it sucks and you can’t be productive. Computers need regular maintenance to run optimally. If you want a long lifespan for your computer take time to take care of it. There are several reasons why your computer might perform poorly or run slowly, it can be both hardware and software related. Fortunately, there are computer repair services available for both laptops and desktops to cleanup and have it running fast like its brand new again, but also there are troubleshooting techniques you can do yourself to maintain your computer.

What causes computers to slow down:

  • The exhaust fan is clogged up of dust and not cooling properly causing the motherboard to overheat and slowing down the processor
  •  A hard drive at its full capacity can slow down computer
  •  Spyware/Adware and viruses
  • Having an outdated browser such as Internet Explorer
  • Too small a Ram
  • Software that is bulky, lots of baggage

What are some troubleshooting techniques to speed up computers:

If you have a computer that overheats, it can be due to a fan that’s clogged with dust or a fan that’s worn out and needs replacing. You can clean off the dust on your desktop computer and for laptops you will need to take it apart and use an air pressure duster to clean it. Also, you can place a small fan next to your computers exhaust fan to assist it. For laptops it’s also important to not place it on surfaces such as a bed, where the fan cannot get air flowing, proper ventilation will help the fan work less and the computer stay cool, preventing the motherboard and processor to overheat.

If you have a hard drive that’s at its limit, it will slow down performance. You can either upgrade to a bigger hard drive, remove programs that are not used often, and also put music and photos on a different storage such as a cloud service or another hard drive or usb storage. Defragmenting your hard drive will also greatly improve speed, it puts all information regarding each file in one space rather than spread out everywhere. This is a tricky process and requires the service of a tech.

Annoying viruses, spyware and adware will slow your computer performance and risk your privacy, best thing to do is scan for these nuances and install protection. Update your security protection regularly to stay protected from daily threats.

Certain web browsers can make your browsing experience a snails pace. All computers come with Internet Explorer which is not on the same playing field as speedy Google Chrome and Mozilla Firefox.

If your wireless network is the cause of the slow speed, than you might need to call your service provider and ask for an upgrade. You can use speedtest.net to find out the speed of your internet connection.

If you open up and use a lot of programs all at once on your computer, than it is important to increase your RAM size for proper speed. If your RAM size is too small and filled up, the processor will have to read the data and program information from the hard disk which performs slower than a RAM.

Using faster leaner software can increase speed. The commercial softwares such as Adobe Reader, Photoshop which is a resource hog, Microsoft office, Outlook, and windows media Player are bulky sized software the way they were written. There are softwares out there that are free and smaller in size so they take up less memory space. Sumatra will read PDF files, GIMP is comparable to photoshop, replace microsoft office with Libreoffice, Thunderbird for Outlook, and LVG player for windows media player

Next time your computer slows down, use these troubleshooting techniques to have your computer perform well. If you don’t have the time or the techniques are not making any changes, than you can call Heroes and Geeks, they provide 24/7 onsite computer repair service in all of Los Angeles county. The service is available for all computer problems and computer upgrades. If you want your old computer running like new call Heroes and Geeks, and you won’t have to replace your computer to have it running like a new one.

Stay tech savvy, my friends.


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How to Find the Best Computer Technician in Los Angeles?

Before hiring any computer technician, it’s important to know the  good qualities they should have. If you are going to trust someone with your computer and the important data it contains, you should want to hire the best. When a technician comes to your home or business to repair the computer, they should obviously have the basics down such as good hygiene and preparedness as if they are going on a job interview. To find the best computer technician in Los Angeles and anywhere else for that matter, they must have the following qualities.

First and foremost, a good computer technician has to be professional:

They should act as if they are on a job interview, if they want to get hired for the next service that the client might need. If the tech is going to an onsite computer repair- such as a business or a home, they have to be on time and if they are running late even by one minute, they should give the customer a call to let them know. A professional tech will act and speak politely, and be respectful of the customers home and computer. A professional tech will come prepared and have all the tools and equipment to do the job.

The best computer techs don’t belittle you:

A good tech will want to teach you and explain to you how things work. They should not make you feel stupid. They are working on your computer and so they should let you know what the heck they are doing to it. A good tech will answer all your questions and explain things not using so much computer lingo but so the average person can understand the process.

A good computer tech has to care for your computer and its data as if it’s their own:

The tech should respect your data and ask you whether you have backed up your data or not and if you want to back it up before they try to repair it. Most lost data is usually retrievable even a failed hard drive so don’t let a tech tell you they will reformat your hard drive before retrieving your important documents, programs, etc..

A good tech will be fair and honest:

A professional tech will only resell legally licensed software. The tech should only sell you the hardware you need and not push sales on upgrades you don’t need. A tech should be upfront with pricing and follow through with the quote price unless the description of the damage was not what the actually damage was and then this would result in a different price. Also a good tech will be fair and admit when they can’t fix the problem as well as if they made a mistake, and should not charge you for the time spent.

Communication is important to a professional tech:

A computer tech relies on communication to properly diagnose and fix your computer. The tech you hire should ask you enough questions to get an idea of what the computer problem might be, this will help diagnose the problem and also give you the correct quote for the repair. A good tech will walk you through the repair phase and allow you to watch the process if you wish to know. The tech should communicate how long the repair service will take them, that way you know how long you will be without your trusted sidekick and portal to the world.

When shopping around for a computer technician it will be hard to know if they will carry these qualities or not, so best thing to do is ask lots of questions and pay attention to how the techs communicate their services. Also if the tech has a computer repair store, you can go “window shopping” to see their work performance and get a quote. If you don’t have time for that, you can go on a service review website and search in your local area, such as, “computer repairs Los Angeles”, for a technician with high review scores and read the reviews to get an idea of the service they provided to other reviewers. To ensure you hire a good technician, ask yourself what do I want in a technician.

Stay tech savvy, my friends.

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Which Computer Hardware should you Upgrade for Best Performance?

If you are seeking a computer upgrade, its best to know what you tend to use your computer for.  Getting the right upgrade is crucial for having the best outcome of the upgrade.  If you install lots of programs and software to your computer that involves lots of memory, then it would be best to upgrade your RAM. If you are a gamer, then it would be wise to upgrade your video card to improve performance. Below are different options of the best possible upgrades for different computer tasks.  If you know your way around a computer, then you can easily upgrade your new computer part on your own, otherwise its best to seek the service at computer repair shops.

Processors: upgrading a processor is best for people that encode videos and audio, the fast processor will help with multitasking. This upgrade is actually difficult and too technical to do on your own and should be done by an expert computer tech.

RAM: Modern computers are equipped with a good amount of RAM about 4GB, this upgrade isn’t such a necessity for the average computer user. This upgrade is the cheapest and easiest but is not as useful of an upgrade unless your computer only came equipped with 512MB. If you are an avid Photoshop or video editor then large ram upgrade is very much beneficial to you.

Video Cards: This upgrade is geared towards the video game addicts, the non gamer doesn’t need to worry about this upgrade because the modern PC are capable of performing well with the video cards they come with. A brand new video card will take the gaming experience to another level and is the best upgrade choice for the best gaming performance.

Hard Drives/Solid State Drives: If you’re looking to speed up your boot time and launch applications faster than it is helpful to upgrade to a solid state drive. If your hard drive is full and limited to space, than it is beneficial to upgrade it to a bigger capacity, this can help your speed if you’re used to running out of space.  The average home user would probably benefit most with this upgrade.

These are the main upgrades that can benefit your computing experience. Not all upgrades are necessary for your needs since most computers come well equipped.  If you need assistance on choosing the best upgrade for your personal needs, or need the service to install the new device, Heroes and Geeks provides 24/7 onsite computer repair services as well as hardware upgrades in Los Angeles county.

Stay tech savvy, my friends.

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What is Data Recovery and how to avoid it?

Data recovery is a very technical skill that involves retrieving lost data from hard drives that have been damaged either from hardware or software related problem.

Data recovery is still a prominent service even though technology has made it possible to prevent data loss. There are many ways you can protect your digital information from forever being lost, but people don’t take the time. You can copy your important data on external hard drives or to online cloud storage service. Backing up your data is the best way to give you peace of mind in case something unfortunate happens to your computer’s hard drive.

Several factors that can lead to data loss include both hardware and software issues such as:

  • Power surges that shocks motherboards and unsafely powers down the computer.
  • Exhaust fans that are covered in dust and don’t properly cool down the motherboard or     processor, causing them to overheat and malfunction.
  • Software issues such as virus and malware over writing on your data.
  • Human mistakes such as accidentally deleting files.
  • File system format-not properly storing information.
  • Logical damage of a file system.
  • Loss of information about partition.

Almost all lost information on a hard drive can luckily be safely recovered if you notice the problem right away and bring it into a computer repair shop where they provide data recovery service. The only time your lost data cannot be retrieved is if you download or install a software or program onto your hard drive and your hard drive doesn’t have enough room to store the new information so it writes over the old information that was temporarily lost.

Heroes and Geeks computer repair services in Los Angeles has this guideline below to avoid data Loss. Prevention is your best bet on keeping your important information safe and stored properly.

  • There are many useful tools to backup your important data. In a previous article-”What’s the best method to backup your computer data” we mentioned how to backup your data. It’s easy to copy your data to various devices and online services and a great method to prevent data loss or recovery services.
  • Virus attacks are so common these days that it is likely there will be a virus created to completely damage the content of your hard drive. We recommend you to update your antivirus software regularly to fight off the latest virus that is spreading throughout the web.
  • Protect your computer from simple mistakes by keeping your computer away from pets, children, and liquids so simple errors won’t occur. Create passwords for programs and files that are important so they will be more safe and not easily erased.
  • Avoid being aggressive with your computer- Computers are fragile and the components and parts of a computer are precisely put in certain places to run as it should. When a computer is being shuffled around and aggressively handled, this can lead to shifting the components causing damage and even data loss.
  • Reduce the temperature of your computers processing unit by using a simple cooling fan placed near the hard disk to prevent it from overheating and crashing.
  • Be sure to properly shut down your computer. All data should be saved and programs closed before shutting down the operating system.

There are services and softwares available to recover lost data, but it can be costly and avoidable. It’s best to take the above preventive measures and avoid the hassle of data recovery.

Stay tech savvy, my friends.

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What is the Best Method to Backup Your Computer Data?

Technology is always changing and making life easier for us, at the same time it makes us lazier. Backing up your computer data has never been easier, but majority of people don’t take the time to do it. We put our entire lives on our computers, everything from our photos, to work documents, and entertainment, we should want to put effort in creating extra copies of these things.

Computers are unpredictable, one minute they are working well, the next they have a virus and corrupts your hard drive. Especially if you have PC computers such as Dell, Acer, HP, any computer that aren’t MACs which are more prone to malware and viruses. One minute your computer is nice and dry, the next your coffee spills all over it. These unpredictable situations can happen any moment that is why backing up your files is something worth taking your time.

Most Computer Repair centers in Los Angeles offer data backup services; if you know you won’t get around to doing it, it’s a good idea to get the service. Number one rule when backing up data, your copy of your data should physically be separated from your computer. The options are either on an external second hard drive or in the cloud- online service.

External hard drive can cost from $50 to $100 and are easy enough for the home user to do themselves. All you do is connect the external drive using a USB cord to your computer and follow the prompts to start copying your files, documents, etc. to the new drive.

The best method for backing up data for the average computer user is Mozy Home, it’s a cloud backup system for only five dollars a month. You sign up and the rest is done for you. The plan will backup all the data that is stored on one computer and you won’t have to remember to update because it automatically does it for you.  There are a slew of other cloud based data backups, and some are even free if you have only one or two gigabytes of data to backup.

If you don’t have the time to backup your files or need guidance on which method to use, Heroes and Geeks offers onsite data backup and data recovery services in the comfort of your home or office. Protect and save your important data before it’s too late and you lose it. A $50 investment to prevent losing your important documents is a lot cheaper than going to a computer repair store to recover your data, where prices start in the hundreds.

Stay tech savvy, my friends.