Install Software

software-installation-service

Install Software

Installing software will add functionality to your computer and make you more productive.

Choose a Service Method

  • @Home

    Have a technician come to your home or office.

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  • In-Shop

    Bring it into the shop and we'll take care of it.

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  • Remote

    We'll connect securely through the Internet.

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Estimated time of service: 45 minutes Compare service methods

Problem-Solved Guarantee

We have a 100% Problem-Solved Guarantee. You pay when the problem is resolved. If we cannot fix your issue we will gladly refund you for that service or give you credit towards a service that does resolve the problem. We guarantee our work for 14-days after the date of service. *The Problem-Solved Guarantee does not include services billed on an hourly basis, maintenance plans or personal technician plans.

Diagnosis

Before we can fix the computer problem, we need to figure out the cause of the problem. Symptoms can be mistaken as causes of problems. Sometimes there are multiple causes that compound. Let our qualified technicians diagnose the issue properly so we can recommend the proper service.

Initial Visit, Travel and Diagnosis Fee (ITD)

We charge a fee of $49 to travel on-site. This fee includes the scheduled visit, travel charges, and the diagnosis. Return visits are $20 unless the cause of the return visit is due to an error on the technician’s part. A 20-mile radius is covered under the $49 charge. Travel charges for 21-40 miles radius from the local shop is an additional $20.

Problem-Solved Guarantee. *$29 for Initial Diagnosis. **$49 for Initial Visit, Travel and Diagnosis.


How to Install Software Properly

Software installations vary depending on the programs being installed. The most important part of installing software happens prior to the install process; it's about choosing the right software.

Choose the Right Software

Find the software that will do what you need it to do. Software should get the job done and be intuitive and easy to use.

Install the Software

Search online to make sure that you are installing the most recent version of the software. Follow the on-screen instructions to complete the installation process.

Make Sure the Software Works

Test out the software's basic functionality. Good software should be enjoyable to use.


Schedule An Appointment

Call us at (213) 568-3544 or click below to set an appointment with Heroes and Geeks.

Schedule an appointment today!