Why Onsite Computer Support is a Convenient Service

Businesses are becoming more and more mobile these days, there are restaurants on wheels as well as boutique stores, so it’s no surprise that computer repair services are also going that route.  Below are a few points of how onsite computer repairs and support benefit the customer, whether it’s at their home or business, it is a very convenient service.

No Waiting/Same day service- When you take your computer to a repair shop, you have to wait in line until you receive service. Then you have to leave your computer and wait for them to repair it, and depending on the service it can take a couple days before you have your computer back. The benefit of onsite computer support is all that waiting time is eliminated and you and your computer problem becomes the priority of the technician.

All Services available– Any service you would receive at a computer repair store, you can receive onsite too. If you have a virus infected computer, the tech can remove it with a software. If you need to set-up your network, a tech will have all the tools to connect and hook up modems.  Even if you need to replace a hardware such as an LCD screen or a exhaust fan, a tech can replace those things just as long as they can find the inventory.

Saves your time- You don’t have to commute to find a repair store. You will also save time by receiving same day service, you won’t have to leave your computer on a shelf and wait for the computer technicians to get to it. When you schedule an appointment for onsite repairs, you will be serviced

No Extra Charge- Most computer techs don’t charge you extra to provide this service. The cost is the same as if you were going to a repair store. Which makes it a great benefit because there are no hidden fees for the convenience

Convenience-The above mentioned points describe how convenient onsite computer support is for the customer. The onsite repairs are done in the comfort of your home or business, which means less work for you.

At Heroes and Geeks computer repair services in Los Angeles, we provide onsite repairs for our customers. We provide onsite computer support in all major Los Angeles county cities such as Culver City, Beverly Hills, Hollywood, and Pasadena.  We want to make computer repairs easy and convenient for customers.

Stay tech savvy, my friends


The Need and Significance of Onsite Computer Repairs

We have busy lives and running errands is time consuming and boring. The last errand you want to do is run around town searching for a computer repair shop. Fortunately, there are mobile computer repair services available, well at least if you’re in a metropolitan city like Los Angeles you will have that option.

The need for on-site computer repairs is increasing due to the many benefits of the service. When you take your broken computer to a computer shop, you usually have to drop it off and wait a couple of days or even weeks before it is repaired. If you decide to call for an on-site repair the service is done the same day and your computer doesn’t leave your presence. This reason alone illustrates the demand and significance of on-site computer repairs.

There are many freelance computer techs that provide on-site computer repair services. You can read our previous post on how to find the best computer tech.  This line of work is an on-call job, therefor you can always find someone to provide you with computer repairs at any time of day. This is a great benefit because the service is available at your convenience, rather than having to go to a shop where the operating hours are limited.

On-site computer repair services provide significant benefits. Most computer problems can be fixed anywhere, if the tech is well equipped and brings all the necessary tools and software to fix the problem, the repairs can be done anywhere and anytime. If the customer knows the problem of the computer and describes the symptoms well to the tech, this will help the tech know what he will have to work with and it will save diagnostic time.

Another benefit to this service is time, its a faster repair than taking it to a shop, because the tech comes to your place to only work on your computer. Also its a much more personal service because the tech is working one on one with you in your environment rather than dropping off and picking up your computer at a shop.

The best part of this service is, the cost is affordable for the same quality of work done at a shop. Sometimes its cheaper to have a freelance tech do an on-site computer repair because computer repair shops have overhead expense of rent and employees which causes prices to be higher.

Computer problems will always exist, so its best to know what your options are for repairing it. The most easy and convenient way for you to repair your broken compute is to hire a tech that provides on-site computer repairs. This type of service is a personal service that can be done anywhere from the comfort of your home to your work office.

Stay tech savvy, my friends

How 24/7 Onsite Computer Repair Services can help to speed up your computer and improve performance at any time?

Working with a slow computer feels like going back in time of dial up, basically it sucks and you can’t be productive. Computers need regular maintenance to run optimally. If you want a long lifespan for your computer take time to take care of it. There are several reasons why your computer might perform poorly or run slowly, it can be both hardware and software related. Fortunately, there are computer repair services available for both laptops and desktops to cleanup and have it running fast like its brand new again, but also there are troubleshooting techniques you can do yourself to maintain your computer.

What causes computers to slow down:

  • The exhaust fan is clogged up of dust and not cooling properly causing the motherboard to overheat and slowing down the processor
  •  A hard drive at its full capacity can slow down computer
  •  Spyware/Adware and viruses
  • Having an outdated browser such as Internet Explorer
  • Too small a Ram
  • Software that is bulky, lots of baggage

What are some troubleshooting techniques to speed up computers:

If you have a computer that overheats, it can be due to a fan that’s clogged with dust or a fan that’s worn out and needs replacing. You can clean off the dust on your desktop computer and for laptops you will need to take it apart and use an air pressure duster to clean it. Also, you can place a small fan next to your computers exhaust fan to assist it. For laptops it’s also important to not place it on surfaces such as a bed, where the fan cannot get air flowing, proper ventilation will help the fan work less and the computer stay cool, preventing the motherboard and processor to overheat.

If you have a hard drive that’s at its limit, it will slow down performance. You can either upgrade to a bigger hard drive, remove programs that are not used often, and also put music and photos on a different storage such as a cloud service or another hard drive or usb storage. Defragmenting your hard drive will also greatly improve speed, it puts all information regarding each file in one space rather than spread out everywhere. This is a tricky process and requires the service of a tech.

Annoying viruses, spyware and adware will slow your computer performance and risk your privacy, best thing to do is scan for these nuances and install protection. Update your security protection regularly to stay protected from daily threats.

Certain web browsers can make your browsing experience a snails pace. All computers come with Internet Explorer which is not on the same playing field as speedy Google Chrome and Mozilla Firefox.

If your wireless network is the cause of the slow speed, than you might need to call your service provider and ask for an upgrade. You can use speedtest.net to find out the speed of your internet connection.

If you open up and use a lot of programs all at once on your computer, than it is important to increase your RAM size for proper speed. If your RAM size is too small and filled up, the processor will have to read the data and program information from the hard disk which performs slower than a RAM.

Using faster leaner software can increase speed. The commercial softwares such as Adobe Reader, Photoshop which is a resource hog, Microsoft office, Outlook, and windows media Player are bulky sized software the way they were written. There are softwares out there that are free and smaller in size so they take up less memory space. Sumatra will read PDF files, GIMP is comparable to photoshop, replace microsoft office with Libreoffice, Thunderbird for Outlook, and LVG player for windows media player

Next time your computer slows down, use these troubleshooting techniques to have your computer perform well. If you don’t have the time or the techniques are not making any changes, than you can call Heroes and Geeks, they provide 24/7 onsite computer repair service in all of Los Angeles county. The service is available for all computer problems and computer upgrades. If you want your old computer running like new call Heroes and Geeks, and you won’t have to replace your computer to have it running like a new one.

Stay tech savvy, my friends.


Which Computer Hardware should you Upgrade for Best Performance?

If you are seeking a computer upgrade, its best to know what you tend to use your computer for.  Getting the right upgrade is crucial for having the best outcome of the upgrade.  If you install lots of programs and software to your computer that involves lots of memory, then it would be best to upgrade your RAM. If you are a gamer, then it would be wise to upgrade your video card to improve performance. Below are different options of the best possible upgrades for different computer tasks.  If you know your way around a computer, then you can easily upgrade your new computer part on your own, otherwise its best to seek the service at computer repair shops.

Processors: upgrading a processor is best for people that encode videos and audio, the fast processor will help with multitasking. This upgrade is actually difficult and too technical to do on your own and should be done by an expert computer tech.

RAM: Modern computers are equipped with a good amount of RAM about 4GB, this upgrade isn’t such a necessity for the average computer user. This upgrade is the cheapest and easiest but is not as useful of an upgrade unless your computer only came equipped with 512MB. If you are an avid Photoshop or video editor then large ram upgrade is very much beneficial to you.

Video Cards: This upgrade is geared towards the video game addicts, the non gamer doesn’t need to worry about this upgrade because the modern PC are capable of performing well with the video cards they come with. A brand new video card will take the gaming experience to another level and is the best upgrade choice for the best gaming performance.

Hard Drives/Solid State Drives: If you’re looking to speed up your boot time and launch applications faster than it is helpful to upgrade to a solid state drive. If your hard drive is full and limited to space, than it is beneficial to upgrade it to a bigger capacity, this can help your speed if you’re used to running out of space.  The average home user would probably benefit most with this upgrade.

These are the main upgrades that can benefit your computing experience. Not all upgrades are necessary for your needs since most computers come well equipped.  If you need assistance on choosing the best upgrade for your personal needs, or need the service to install the new device, Heroes and Geeks provides 24/7 onsite computer repair services as well as hardware upgrades in Los Angeles county.

Stay tech savvy, my friends.

How to Care for Your Computer and Tips to Keep Your Computers Running Well

When it comes to housecleaning, the last thing we consider to clean are our useful computers. We usually neglect cleaning our computers, even though we see and use them regularly, this could be due to the fact we don’t know how. At Heroes and Geeks computer repair in Los Angeles, when someone drops off their computer for repair, 9 out of 10 times the computer is in dirty conditions. We’ve seen it all, laptop screens with fingerprint marks, accumulated dust clinging to fans, food particles in between keyboard keys, and scratched and scuffed up computers. Computers are fragile and expensive equipment and we should take better care of them.

To get started on your computer cleaning, you can purchase a computer cleaning kit at any computer goods store or online. The tools you should look for are a pressurized duster, a computer brush, an lcd cleaning spray or wipes, and a microfiber cloth. The pressurized duster is good for blowing away dust from the fan and even your keyboards. The brush will be useful for sweeping away dust and crumbs from the keyboard. Wipe away fingerprint smudges from your monitors with an LCD cleaning spray or wipes. The microfiber cloth will be useful for regular dusting and wiping off your computers LCD and surfaces.

The following are tips to keep in mind to care for your computer and prevent unnecessary damages:

1. To prevent overheating your computer or laptop, use your devices in a well ventilated space. Make sure your computers exhaust fan is not being blocked by anything so the air can flow freely and keep your computers cool. Also, the fan and the insides of a computer can collect a bunch of dust after a period of time, so it’s best to get it cleaned and dusted by a computer repair professionalsome offer onsite services. Once or twice yearly, internal cleaning will help keep the computer cool and dust free.

2. Avoid eating and drinking next to your computer. Food particles can get trapped underneath your keyboards keys and can block a key from functioning. A small paint brush can be used to sweep in between your keys to remove dust and food particles from your keyboard. Liquids and electronics don’t mix, if liquid comes into contact with your computer, you can damage the motherboard, short circuit the electrical wiring, and it can cause permanent damage to some computer parts. If you must have a drink next to your computer, put your beverage in a container that can be sealed and also place your beverage a few feet away from your computer. Prevention is key to avoid food and liquid damage to your computer.

3. Keep dust and dirt away by regularly wiping down all surfaces of your computer with a microfiber towel. Remove finger print marks from your LCD monitors by using a computer cleaning spray and a towel. Combat germs and bacteria from spreading by using disinfectant wipes on your keyboard, mouse and even your cell phones and also by washing your hands before touching your computer.

4. Don’t yank on the power cord when unplugging from the power supply that can damage the plug by bending the prongs. Pull from the plugs base and not the cord. Protect your power cord from stepping or rolling on it, have the cord behind the desk and away from walking space or chairs

5. Protect your computers from scratches and stains by being careful and being aware of your surroundings. Don’t leave sharp and heavy objects near or on your computers. Prevent stains by washing your hands before using your computer as well as avoiding eating near your computer.

Follow the above mentioned tips to keep your computers running well and looking brand new. Regular upkeep of your computer will prevent unnecessary computer repairs. Prevention is the best method of combating computer damage.

Stay tech savvy, my friends.

How to Find Affordable Computer Repair Services in Los Angeles?

Computer repairs are thought to be an expensive service, but that is not the case. It all depends on the type of damage and how much the parts cost to replace, and which company you choose to deal with. There are cheap repair shops like mom and pop and then you have your pricey national stores like Best Buy. They both fix your computer problem, but the cost is very different, most of the time you’re paying for is labor cost. The truth is if you shop around and ask for a quote from different repair shops you will get varying costs, from costly to inexpensive. Fixing your PC by a skilled technician can be less expensive if you shop around.

There are a few ways to find affordable computer repair services. First, is by online research, and second, you can ask around and seek referrals.

If your budget is tight, the best thing to do is ask your friends, family, and coworkers if they know of a computer tech. Someone will know someone who knows someone that knows how to repair computers. This is a small world we live in and it is high possibility for you to have 6 degrees of separation to a computer tech. This in turn can result in a discount for the services you seek. You can also ask your peers if they know of cheap computer repairs, this way you can compare prices and ensure you are charged fairly.

When searching for computer repairs, first search in your locality, if you are searching in google, you would search, “computer repair in Los Angeles”. If you want the repair to be convenient, you should search for a service shop near your home or business. The next thing to consider is search for a computer repair that has many different services available. Since most of the time you won’t know what the computer problem is, you want a repair shop that is knowledgeable in many aspects of repairs from hardware to software problems, this way you can also bundle up different repairs which can then result in an affordable package deal.

When searching online, you can also view social networking sites for different computer repair shops and compare prices and reviews from previous customers. The smaller the computer company business is, usually the cost is more affordable. The big computer business such ad Best Buy and Staples usually have higher pricing, due to the fact they have higher labor costs and overhead. So if you want to save some money go with the small shops.

Some Computer Repair services offer monthly maintenance plans that can be necessary if you have a business to run and you are constantly using your PC. These monthly maintenance plans include remote and onsite computer repair, which is beneficial for busy businesses. The average home user usually won’t need a maintenance plan unless there are lots of PCs in the household. Monthly maintenance plans is more beneficial for businesses both small and large.

If you want to find an affordable computer repair in Los Angeles call around for pricing. Ask your friends and family for a referral, someone is bound to know a computer tech and this will save you some money and your computer problems will be less miserable.

Stay tech savvy, my friends.

Best Computer Repair Store in Los Angeles

What makes a computer repair store the best? Heroes and Geeks computer repair store in Los Angeles, lists the top five qualities that a computer repair store should provide for the best service.

Integrity:

Probably the most important quality that results in having the best computer repair store is the business’ integrity. When you drop off your computer to a stranger you want to trust them, not only to fix the problem but also to protect your privacy. We put our lives on our computers with pictures, work projects, and important documents, thats why it’s important to find a computer repair store that has high moral values. Heroes and Geeks computer repair store values each and everyone of their customers and sticks to a strict moral code to protect the privacy of the customer.

24/7 Availability:

Computer problems can occur any time without any notice. Most computer repair stores don’t offer open doors 24/7, which can hinder your service needs if you need service instantly. If your computer has a time sensitive problem such as water damage or your work hours are graveyard hours, it’s important to find a computer repair service that’s always available around the clock. Heroes and Geeks is open 7 days a week, 24 hours a day for all your technology needs and unpredictable computer problems.

Remote service capability:

Heroes and Geeks also provides Online Remote Service for your convenience. Most software related problems can be fixed remotely. No need to take your computer to a shop or schedule an on-site technician visit. Since we can work on more than one computer at a time when we are working remotely, we pass the cost savings on to you, which saves you time and money. You can watch while we service your computer. Lots of clients say they learn a lot from watching us. They enjoy it. Maybe you will too.

Service Delivery:

Sometimes it can be inconvenient to go out of the house and drop off your computer to get it repaired. That’s why we offer onsite service. Most upgrades, repairs, maintenance, and some troubleshooting can be performed on-site. This delivery of services can be either at home or your office. Heroes and Geeks offers an affordable cost of just $35 to come to your location in Los Angeles and neighboring cities.

Wide range of services:

Just like having a handyman for all of your household needs is a blessing, so is having a go to computer repair service shop. Finding a computer repair service that provides you with a wide range of computer services is a life saver. Every time you have a new computer problem or a technology need, you won’t have to research to find a new computer service shop that specializes in that service. Heroes and Geeks in Los Angeles provides the following services and more.

  • Computer Repairs
  • Laptop Repairs
  • Apple & Mac Repairs
  • Onsite Computer Repair
  • Computer Training
  • Wireless Networking
  • Technology Consultation
  • Printer Setup
  • Computer Setup
  • Install Software
  • Home Network Setup
  • Virus Removal
  • Setup Email
  • Install OS
  • Backup and Restore
  • Clean Your Computer
  • Make Computer Faster
  • Transfer Files to New Computer
  • Install Computer Hardware
  • Cellphone Repairs
  • Web design services
  • Ecommerce setup
  • Graphics design
  • SEO promotion
  • Recycle old/used computers/parts
  • Security Camera installation

These five qualities of a computer repair store make for the best service possible.  If you want peace of mind next time your computer malfunctions, then call Heroes and Geeks to get a worry free, affordable and convenient computer repair.

Stay tech savvy, my friends.