The Need and Significance of Onsite Computer Repairs

We have busy lives and running errands is time consuming and boring. The last errand you want to do is run around town searching for a computer repair shop. Fortunately, there are mobile computer repair services available, well at least if you’re in a metropolitan city like Los Angeles you will have that option.

The need for on-site computer repairs is increasing due to the many benefits of the service. When you take your broken computer to a computer shop, you usually have to drop it off and wait a couple of days or even weeks before it is repaired. If you decide to call for an on-site repair the service is done the same day and your computer doesn’t leave your presence. This reason alone illustrates the demand and significance of on-site computer repairs.

There are many freelance computer techs that provide on-site computer repair services. You can read our previous post on how to find the best computer tech.  This line of work is an on-call job, therefor you can always find someone to provide you with computer repairs at any time of day. This is a great benefit because the service is available at your convenience, rather than having to go to a shop where the operating hours are limited.

On-site computer repair services provide significant benefits. Most computer problems can be fixed anywhere, if the tech is well equipped and brings all the necessary tools and software to fix the problem, the repairs can be done anywhere and anytime. If the customer knows the problem of the computer and describes the symptoms well to the tech, this will help the tech know what he will have to work with and it will save diagnostic time.

Another benefit to this service is time, its a faster repair than taking it to a shop, because the tech comes to your place to only work on your computer. Also its a much more personal service because the tech is working one on one with you in your environment rather than dropping off and picking up your computer at a shop.

The best part of this service is, the cost is affordable for the same quality of work done at a shop. Sometimes its cheaper to have a freelance tech do an on-site computer repair because computer repair shops have overhead expense of rent and employees which causes prices to be higher.

Computer problems will always exist, so its best to know what your options are for repairing it. The most easy and convenient way for you to repair your broken compute is to hire a tech that provides on-site computer repairs. This type of service is a personal service that can be done anywhere from the comfort of your home to your work office.

Stay tech savvy, my friends

How 24/7 Onsite Computer Repair Services can help to speed up your computer and improve performance at any time?

Working with a slow computer feels like going back in time of dial up, basically it sucks and you can’t be productive. Computers need regular maintenance to run optimally. If you want a long lifespan for your computer take time to take care of it. There are several reasons why your computer might perform poorly or run slowly, it can be both hardware and software related. Fortunately, there are computer repair services available for both laptops and desktops to cleanup and have it running fast like its brand new again, but also there are troubleshooting techniques you can do yourself to maintain your computer.

What causes computers to slow down:

  • The exhaust fan is clogged up of dust and not cooling properly causing the motherboard to overheat and slowing down the processor
  •  A hard drive at its full capacity can slow down computer
  •  Spyware/Adware and viruses
  • Having an outdated browser such as Internet Explorer
  • Too small a Ram
  • Software that is bulky, lots of baggage

What are some troubleshooting techniques to speed up computers:

If you have a computer that overheats, it can be due to a fan that’s clogged with dust or a fan that’s worn out and needs replacing. You can clean off the dust on your desktop computer and for laptops you will need to take it apart and use an air pressure duster to clean it. Also, you can place a small fan next to your computers exhaust fan to assist it. For laptops it’s also important to not place it on surfaces such as a bed, where the fan cannot get air flowing, proper ventilation will help the fan work less and the computer stay cool, preventing the motherboard and processor to overheat.

If you have a hard drive that’s at its limit, it will slow down performance. You can either upgrade to a bigger hard drive, remove programs that are not used often, and also put music and photos on a different storage such as a cloud service or another hard drive or usb storage. Defragmenting your hard drive will also greatly improve speed, it puts all information regarding each file in one space rather than spread out everywhere. This is a tricky process and requires the service of a tech.

Annoying viruses, spyware and adware will slow your computer performance and risk your privacy, best thing to do is scan for these nuances and install protection. Update your security protection regularly to stay protected from daily threats.

Certain web browsers can make your browsing experience a snails pace. All computers come with Internet Explorer which is not on the same playing field as speedy Google Chrome and Mozilla Firefox.

If your wireless network is the cause of the slow speed, than you might need to call your service provider and ask for an upgrade. You can use speedtest.net to find out the speed of your internet connection.

If you open up and use a lot of programs all at once on your computer, than it is important to increase your RAM size for proper speed. If your RAM size is too small and filled up, the processor will have to read the data and program information from the hard disk which performs slower than a RAM.

Using faster leaner software can increase speed. The commercial softwares such as Adobe Reader, Photoshop which is a resource hog, Microsoft office, Outlook, and windows media Player are bulky sized software the way they were written. There are softwares out there that are free and smaller in size so they take up less memory space. Sumatra will read PDF files, GIMP is comparable to photoshop, replace microsoft office with Libreoffice, Thunderbird for Outlook, and LVG player for windows media player

Next time your computer slows down, use these troubleshooting techniques to have your computer perform well. If you don’t have the time or the techniques are not making any changes, than you can call Heroes and Geeks, they provide 24/7 onsite computer repair service in all of Los Angeles county. The service is available for all computer problems and computer upgrades. If you want your old computer running like new call Heroes and Geeks, and you won’t have to replace your computer to have it running like a new one.

Stay tech savvy, my friends.


How to Find the Best Computer Technician in Los Angeles?

Before hiring any computer technician, it’s important to know the  good qualities they should have. If you are going to trust someone with your computer and the important data it contains, you should want to hire the best. When a technician comes to your home or business to repair the computer, they should obviously have the basics down such as good hygiene and preparedness as if they are going on a job interview. To find the best computer technician in Los Angeles and anywhere else for that matter, they must have the following qualities.

First and foremost, a good computer technician has to be professional:

They should act as if they are on a job interview, if they want to get hired for the next service that the client might need. If the tech is going to an onsite computer repair- such as a business or a home, they have to be on time and if they are running late even by one minute, they should give the customer a call to let them know. A professional tech will act and speak politely, and be respectful of the customers home and computer. A professional tech will come prepared and have all the tools and equipment to do the job.

The best computer techs don’t belittle you:

A good tech will want to teach you and explain to you how things work. They should not make you feel stupid. They are working on your computer and so they should let you know what the heck they are doing to it. A good tech will answer all your questions and explain things not using so much computer lingo but so the average person can understand the process.

A good computer tech has to care for your computer and its data as if it’s their own:

The tech should respect your data and ask you whether you have backed up your data or not and if you want to back it up before they try to repair it. Most lost data is usually retrievable even a failed hard drive so don’t let a tech tell you they will reformat your hard drive before retrieving your important documents, programs, etc..

A good tech will be fair and honest:

A professional tech will only resell legally licensed software. The tech should only sell you the hardware you need and not push sales on upgrades you don’t need. A tech should be upfront with pricing and follow through with the quote price unless the description of the damage was not what the actually damage was and then this would result in a different price. Also a good tech will be fair and admit when they can’t fix the problem as well as if they made a mistake, and should not charge you for the time spent.

Communication is important to a professional tech:

A computer tech relies on communication to properly diagnose and fix your computer. The tech you hire should ask you enough questions to get an idea of what the computer problem might be, this will help diagnose the problem and also give you the correct quote for the repair. A good tech will walk you through the repair phase and allow you to watch the process if you wish to know. The tech should communicate how long the repair service will take them, that way you know how long you will be without your trusted sidekick and portal to the world.

When shopping around for a computer technician it will be hard to know if they will carry these qualities or not, so best thing to do is ask lots of questions and pay attention to how the techs communicate their services. Also if the tech has a computer repair store, you can go “window shopping” to see their work performance and get a quote. If you don’t have time for that, you can go on a service review website and search in your local area, such as, “computer repairs Los Angeles”, for a technician with high review scores and read the reviews to get an idea of the service they provided to other reviewers. To ensure you hire a good technician, ask yourself what do I want in a technician.

Stay tech savvy, my friends.

Local SEO Tips for Small Business

Search engine optimization and promotion is a process of improving a website’s ranking on leading search engines pages. On one hand, it is vital for multinational firms to rank well on global result web pages but on the other hand small businesses usually do not have proper funds required to compete on a huge scale. Even if the efforts are put and invested till end, they prove less fruitful as small businesses cater to a small territory. This is one of the main reasons that these kinds of businesses highly invest in local SEO and endeavor to improve the rankings for particular niches in which they are dreaming and catering into.

Local search engine optimization assists businesses and enterprises in ranking higher and at top notch results for specific pages, regions and areas. Websites that overrule the search engine rankings enjoy bigger chunks of traffic volume, and this in direct leads into raised and enhanced business for companies across the world. The following mentioned local SEO tips will for sure help firms in ranking good in most of their regions and arenas.

  • Get in touch with local online communities – Try to grab as much information as possible about local online communities as could be possible. Find out the sites and directories that discuss about the same and research an entire list about them and begin communicating with them. In addition, make sure to include appropriate links to your business website that could help in getting relevant back links helpful in increasing website’s search rankings.
  • Highlight your business – The search engines allow free listing of companies and businesses. This kind of service is significant especially for local SEO rankings and businesses. It would be easier for your customers to find and look out for your business, services including name, address, website UTL and contact number. Along with assuring that the information provided is accurate and up to date, your users can send reviews about your business.
  • Update information – If the domain name of the site is same as your existing business address, it should be updated and it is vital for local search engine rankings as well.
  • Keep applying normal SEO approaches – Normal search engine optimization techniques assists in grabbing maximum and optimal number of links to your website. Continue with this activity in the long run to gather good rankings in local search results too.
  • Focus on all leading search engines – Though Google share the maximum number of market share of search engines, there are many users search for information at other search engines as well. A good and better approach to start is by registering on your website the other search engine rankings.
  • Encourage others to leave reviews and feedbacks – Customers who used to review and search your business online are also likely to keep the positive reviews coming particularly from the customers who are gratified with your work.

Hopefully, all above mentioned tips will help with your small business SEO endeavors and approaches.

Stay tech savvy, my friends.

How to Remove Computer Viruses, Spywares and Malwares?

One of the main reasons that people run into computer hassles and troubles these days may be because of viruses and other dangerous spywares available on their system. Such malicious software’s not only causes people systems to run damn slowly and lose data but also allow hackers an easy access to their personal information. As many people believe in storing a back up of their data including bank information and passwords saved on their computers, it is extremely necessary to use antivirus software and engage more in virus prevention and removal activity.

When it is specifically about viruses and malicious spywares, the best prevention could be trespass. As developers and hackers of malwares have been becoming underhanded and dishonest day by day, it is easier for users to accidentally download or install such software on their computers. Umpteen advertisements are there looking like they are virus removal packages but in reality when actually downloaded they are the viruses. In order to maintain the authenticity and security of your system, it is mandate for people to use such programs that can detect, prevent as well as help to remove malwares before they can do any damage to your systems.

Installing and downloading an antivirus software suite is not as easy as it seems. If someone has an antivirus protection, it is still vulnerable and susceptible to both hackers and spyware. Make sure that your system has only one antivirus program installed otherwise the more number of such software’s would be present in the system, the more chances are that they will see each other’s definition databases for viruses, attack each other and slow down the system’s performance and efficacy. Though, most of the antivirus software suites will not allow other to be installed if it detects another program already available in the computer.

You might be able to remove malwares and viruses manually if you are computer savvy but until you are clear on how to remove registries and files, this is not advisable. The files linked with such spywares will never be removed completely if you don’t remove them manually. They will for sure make an appearance again. You can search online and find scanning programs that won’t cost you and once downloaded will perform a legitimate scan of your system providing details about the viruses and other files associated with the software. They can be extremely effective and fruitful especially in the removal of computer viruses, spywares and malwares and many of them are available at absolutely free of cost online.

It is highly recommended to not buy the programs that arise as pop up messages in your system. The more likely software would be a malware attempting to cheat you into buying your products. Many a times, it happens that you pay much for that product and end up with an issue on your system. In all, one of the best fights against hazardous and malicious programs you can use is free scanning programs that works well to remove all latest software patches harming your system along with preventing it from getting infected in the long run.

Stay tech savvy, my friends.

Why CCTV Systems are Important for Small Businesses, Home and Industrial Areas?

CCTV cameras play a vital role in our day to day lives. Installed almost at every place from home to offices to shopping malls to airports, ensuring security and safety of people, these are must to get installed in the facility especially in small businesses, home and industrial areas. Every person is concerned about the safety of their workplace and it is tedious and near to impossible to keep a keen eye on everyone leaving and entering in the particular area. Thus, these cameras are installed in those places where security checks cannot be done manually.

According to the research and study conducted on CCTV cameras, it has been revealed out that they also assist in preventing antisocial activities like robbery, vandalism and shoplifting. If you have a goods business, it is must to install them that can affect hoodlumism, rude behavior of unhappy customers and even shoplifters. In such cases, both staff and customers have to be more motivated and attentive at work and they know that anything against the normal behavior will get recorded on cameras. Also known as surveillance cameras, they act like monitors letting you all to see and take apt actions on unethical activities that might happen during working time. In fact, they could help in controlling any unpleasant and lousy situation.

Available at different prices, there are wide varieties available in them. As per your budget and need, you can finalize the best one. Few of them are highly recommended for small businesses and home security purposes, while, others are treated to be used in shopping malls, airports and other bigger junctions. For making the best out of your investment, the following mentioned points could be of some help to you.

  • The most important points to consider in CCTV cameras are video quality and their resolution power.
  • With surveillance cameras, you can actually provide security to employees as well as customers throughout working time period. Even after that, these are helpful in protecting your property and preventing it from any unusual happenings. For your information, even night surveillance systems are available equipped with night vision features and they are great in capturing images even in low light through infrared lighting.
  • For prevention against natural calamities like weather and climatic conditions, water resistant surveillance systems are available at cost effective prices. Most of the electronic items need to be taken extra care of especially environmental threats.

In today’s world, surveillance systems have taken huge steps by amplifying the new computer and technology based approaches. Now, there is ample variety available in them at affordable prices. There are many facets of home security CCTV security systems shared with commercial and business security purpose surveillance. In a corporate environment, the purpose of them goes beyond simple objectives of domestic and home systems. In all, every industry has specific requirements and there are myriad surveillance systems there meeting every of their meets in the most satisfactory manner.

Stay tech savvy, my friends.

Where to Repair HP, Dell, Acer, Sony & Toshiba Laptops in Los Angeles?

Laptops are useful tools in our lives, they are light and portable. We use them for work and school as well as entertainment. When shopping for a laptop it’s important to shop for something that has the specs that will benefit you for the purpose you will use the laptop for.

Laptopmag did a survey on which laptop brand is the best and worst for 2013, the laptop brands that they surveyed were the following: Acer, Apple, ASUS, Dell, HP, Lenovo, Samsung, Sony, and Toshiba. They used seven categories to critic the general quality of the laptops. The categories were the  ease and navigation of the  touchpad/ keyboard, design and style of laptop, how innovative the laptops are, the ratings of tech support service, quality of the  display and audio, options of utilities and software and value and selection.

The results show Apple ranked number 1 for the past four years in a row and probably should not be in the competition due to the fact that it’s like comparing apples and oranges-pun intended. Lenovo laptops ranked second for the third year in a row and scored high in innovation and customer service. Asus jumped up in ranking from last year’s 5th place to this years 3rd place with top marks in innovation .HP landed in fourth place and Samsung in 5th place. The poor ranking laptop brands were Acer, Dell, Sony and Toshiba In last place. Toshiba scored very badly in innovative category and design category as well as having poor tech support service which made it the worst laptop brand for 2013. Use the findings of this survey as a guide of what qualities to look for in a laptop.

When shopping for a laptop, keep in mind what you will use it for and what features you prefer, that way you can find the right laptop for your purpose. Things to consider are:

  • How portable do you want  your laptop , do you want to take it everywhere you go, if so you should consider  laptops that transform into tablets.
  • If you plan on using your laptop for watching TV shows and streaming movies online, then a large display would be a feature you search for.
  • If you are a gamer, than you should look for a computer with a good quality video card.
  • Do you use photoshop on a regular basis, if so then you want your laptop to have lots of RAM.
  • If you like being wireless, a strong battery life is an important feature

All laptop brands no matter if they are the best or not will break down with regular use and human errors. Laptop repairs can be easy and painless if you shop around. There are many places to chose from to repair your laptops, you have national repair services such as Best Buy, who have techs that don’t know much just follow a manual and then you have small independent repair services that have years of experience like Heroes and Geeks Computer repair in Los Angeles. Both repair shops will get the job done, but the giant company will rob you for repairs and Heroes and Geeks charges fairly with quality service. The best way to avoid repairs is not buying the most expensive laptop but to take good care of it.

Stay tech savvy, my friends.

Which Computer Hardware should you Upgrade for Best Performance?

If you are seeking a computer upgrade, its best to know what you tend to use your computer for.  Getting the right upgrade is crucial for having the best outcome of the upgrade.  If you install lots of programs and software to your computer that involves lots of memory, then it would be best to upgrade your RAM. If you are a gamer, then it would be wise to upgrade your video card to improve performance. Below are different options of the best possible upgrades for different computer tasks.  If you know your way around a computer, then you can easily upgrade your new computer part on your own, otherwise its best to seek the service at computer repair shops.

Processors: upgrading a processor is best for people that encode videos and audio, the fast processor will help with multitasking. This upgrade is actually difficult and too technical to do on your own and should be done by an expert computer tech.

RAM: Modern computers are equipped with a good amount of RAM about 4GB, this upgrade isn’t such a necessity for the average computer user. This upgrade is the cheapest and easiest but is not as useful of an upgrade unless your computer only came equipped with 512MB. If you are an avid Photoshop or video editor then large ram upgrade is very much beneficial to you.

Video Cards: This upgrade is geared towards the video game addicts, the non gamer doesn’t need to worry about this upgrade because the modern PC are capable of performing well with the video cards they come with. A brand new video card will take the gaming experience to another level and is the best upgrade choice for the best gaming performance.

Hard Drives/Solid State Drives: If you’re looking to speed up your boot time and launch applications faster than it is helpful to upgrade to a solid state drive. If your hard drive is full and limited to space, than it is beneficial to upgrade it to a bigger capacity, this can help your speed if you’re used to running out of space.  The average home user would probably benefit most with this upgrade.

These are the main upgrades that can benefit your computing experience. Not all upgrades are necessary for your needs since most computers come well equipped.  If you need assistance on choosing the best upgrade for your personal needs, or need the service to install the new device, Heroes and Geeks provides 24/7 onsite computer repair services as well as hardware upgrades in Los Angeles county.

Stay tech savvy, my friends.

What is Data Recovery and how to avoid it?

Data recovery is a very technical skill that involves retrieving lost data from hard drives that have been damaged either from hardware or software related problem.

Data recovery is still a prominent service even though technology has made it possible to prevent data loss. There are many ways you can protect your digital information from forever being lost, but people don’t take the time. You can copy your important data on external hard drives or to online cloud storage service. Backing up your data is the best way to give you peace of mind in case something unfortunate happens to your computer’s hard drive.

Several factors that can lead to data loss include both hardware and software issues such as:

  • Power surges that shocks motherboards and unsafely powers down the computer.
  • Exhaust fans that are covered in dust and don’t properly cool down the motherboard or     processor, causing them to overheat and malfunction.
  • Software issues such as virus and malware over writing on your data.
  • Human mistakes such as accidentally deleting files.
  • File system format-not properly storing information.
  • Logical damage of a file system.
  • Loss of information about partition.

Almost all lost information on a hard drive can luckily be safely recovered if you notice the problem right away and bring it into a computer repair shop where they provide data recovery service. The only time your lost data cannot be retrieved is if you download or install a software or program onto your hard drive and your hard drive doesn’t have enough room to store the new information so it writes over the old information that was temporarily lost.

Heroes and Geeks computer repair services in Los Angeles has this guideline below to avoid data Loss. Prevention is your best bet on keeping your important information safe and stored properly.

  • There are many useful tools to backup your important data. In a previous article-”What’s the best method to backup your computer data” we mentioned how to backup your data. It’s easy to copy your data to various devices and online services and a great method to prevent data loss or recovery services.
  • Virus attacks are so common these days that it is likely there will be a virus created to completely damage the content of your hard drive. We recommend you to update your antivirus software regularly to fight off the latest virus that is spreading throughout the web.
  • Protect your computer from simple mistakes by keeping your computer away from pets, children, and liquids so simple errors won’t occur. Create passwords for programs and files that are important so they will be more safe and not easily erased.
  • Avoid being aggressive with your computer- Computers are fragile and the components and parts of a computer are precisely put in certain places to run as it should. When a computer is being shuffled around and aggressively handled, this can lead to shifting the components causing damage and even data loss.
  • Reduce the temperature of your computers processing unit by using a simple cooling fan placed near the hard disk to prevent it from overheating and crashing.
  • Be sure to properly shut down your computer. All data should be saved and programs closed before shutting down the operating system.

There are services and softwares available to recover lost data, but it can be costly and avoidable. It’s best to take the above preventive measures and avoid the hassle of data recovery.

Stay tech savvy, my friends.

What is the Best Method to Backup Your Computer Data?

Technology is always changing and making life easier for us, at the same time it makes us lazier. Backing up your computer data has never been easier, but majority of people don’t take the time to do it. We put our entire lives on our computers, everything from our photos, to work documents, and entertainment, we should want to put effort in creating extra copies of these things.

Computers are unpredictable, one minute they are working well, the next they have a virus and corrupts your hard drive. Especially if you have PC computers such as Dell, Acer, HP, any computer that aren’t MACs which are more prone to malware and viruses. One minute your computer is nice and dry, the next your coffee spills all over it. These unpredictable situations can happen any moment that is why backing up your files is something worth taking your time.

Most Computer Repair centers in Los Angeles offer data backup services; if you know you won’t get around to doing it, it’s a good idea to get the service. Number one rule when backing up data, your copy of your data should physically be separated from your computer. The options are either on an external second hard drive or in the cloud- online service.

External hard drive can cost from $50 to $100 and are easy enough for the home user to do themselves. All you do is connect the external drive using a USB cord to your computer and follow the prompts to start copying your files, documents, etc. to the new drive.

The best method for backing up data for the average computer user is Mozy Home, it’s a cloud backup system for only five dollars a month. You sign up and the rest is done for you. The plan will backup all the data that is stored on one computer and you won’t have to remember to update because it automatically does it for you.  There are a slew of other cloud based data backups, and some are even free if you have only one or two gigabytes of data to backup.

If you don’t have the time to backup your files or need guidance on which method to use, Heroes and Geeks offers onsite data backup and data recovery services in the comfort of your home or office. Protect and save your important data before it’s too late and you lose it. A $50 investment to prevent losing your important documents is a lot cheaper than going to a computer repair store to recover your data, where prices start in the hundreds.

Stay tech savvy, my friends.