How to Find the Best Computer Technician in Los Angeles?

Before hiring any computer technician, it’s important to know the  good qualities they should have. If you are going to trust someone with your computer and the important data it contains, you should want to hire the best. When a technician comes to your home or business to repair the computer, they should obviously have the basics down such as good hygiene and preparedness as if they are going on a job interview. To find the best computer technician in Los Angeles and anywhere else for that matter, they must have the following qualities.

First and foremost, a good computer technician has to be professional:

They should act as if they are on a job interview, if they want to get hired for the next service that the client might need. If the tech is going to an onsite computer repair- such as a business or a home, they have to be on time and if they are running late even by one minute, they should give the customer a call to let them know. A professional tech will act and speak politely, and be respectful of the customers home and computer. A professional tech will come prepared and have all the tools and equipment to do the job.

The best computer techs don’t belittle you:

A good tech will want to teach you and explain to you how things work. They should not make you feel stupid. They are working on your computer and so they should let you know what the heck they are doing to it. A good tech will answer all your questions and explain things not using so much computer lingo but so the average person can understand the process.

A good computer tech has to care for your computer and its data as if it’s their own:

The tech should respect your data and ask you whether you have backed up your data or not and if you want to back it up before they try to repair it. Most lost data is usually retrievable even a failed hard drive so don’t let a tech tell you they will reformat your hard drive before retrieving your important documents, programs, etc..

A good tech will be fair and honest:

A professional tech will only resell legally licensed software. The tech should only sell you the hardware you need and not push sales on upgrades you don’t need. A tech should be upfront with pricing and follow through with the quote price unless the description of the damage was not what the actually damage was and then this would result in a different price. Also a good tech will be fair and admit when they can’t fix the problem as well as if they made a mistake, and should not charge you for the time spent.

Communication is important to a professional tech:

A computer tech relies on communication to properly diagnose and fix your computer. The tech you hire should ask you enough questions to get an idea of what the computer problem might be, this will help diagnose the problem and also give you the correct quote for the repair. A good tech will walk you through the repair phase and allow you to watch the process if you wish to know. The tech should communicate how long the repair service will take them, that way you know how long you will be without your trusted sidekick and portal to the world.

When shopping around for a computer technician it will be hard to know if they will carry these qualities or not, so best thing to do is ask lots of questions and pay attention to how the techs communicate their services. Also if the tech has a computer repair store, you can go “window shopping” to see their work performance and get a quote. If you don’t have time for that, you can go on a service review website and search in your local area, such as, “computer repairs Los Angeles”, for a technician with high review scores and read the reviews to get an idea of the service they provided to other reviewers. To ensure you hire a good technician, ask yourself what do I want in a technician.

Stay tech savvy, my friends.

How to Remove Computer Viruses, Spywares and Malwares?

One of the main reasons that people run into computer hassles and troubles these days may be because of viruses and other dangerous spywares available on their system. Such malicious software’s not only causes people systems to run damn slowly and lose data but also allow hackers an easy access to their personal information. As many people believe in storing a back up of their data including bank information and passwords saved on their computers, it is extremely necessary to use antivirus software and engage more in virus prevention and removal activity.

When it is specifically about viruses and malicious spywares, the best prevention could be trespass. As developers and hackers of malwares have been becoming underhanded and dishonest day by day, it is easier for users to accidentally download or install such software on their computers. Umpteen advertisements are there looking like they are virus removal packages but in reality when actually downloaded they are the viruses. In order to maintain the authenticity and security of your system, it is mandate for people to use such programs that can detect, prevent as well as help to remove malwares before they can do any damage to your systems.

Installing and downloading an antivirus software suite is not as easy as it seems. If someone has an antivirus protection, it is still vulnerable and susceptible to both hackers and spyware. Make sure that your system has only one antivirus program installed otherwise the more number of such software’s would be present in the system, the more chances are that they will see each other’s definition databases for viruses, attack each other and slow down the system’s performance and efficacy. Though, most of the antivirus software suites will not allow other to be installed if it detects another program already available in the computer.

You might be able to remove malwares and viruses manually if you are computer savvy but until you are clear on how to remove registries and files, this is not advisable. The files linked with such spywares will never be removed completely if you don’t remove them manually. They will for sure make an appearance again. You can search online and find scanning programs that won’t cost you and once downloaded will perform a legitimate scan of your system providing details about the viruses and other files associated with the software. They can be extremely effective and fruitful especially in the removal of computer viruses, spywares and malwares and many of them are available at absolutely free of cost online.

It is highly recommended to not buy the programs that arise as pop up messages in your system. The more likely software would be a malware attempting to cheat you into buying your products. Many a times, it happens that you pay much for that product and end up with an issue on your system. In all, one of the best fights against hazardous and malicious programs you can use is free scanning programs that works well to remove all latest software patches harming your system along with preventing it from getting infected in the long run.

Stay tech savvy, my friends.

Where to Repair HP, Dell, Acer, Sony & Toshiba Laptops in Los Angeles?

Laptops are useful tools in our lives, they are light and portable. We use them for work and school as well as entertainment. When shopping for a laptop it’s important to shop for something that has the specs that will benefit you for the purpose you will use the laptop for.

Laptopmag did a survey on which laptop brand is the best and worst for 2013, the laptop brands that they surveyed were the following: Acer, Apple, ASUS, Dell, HP, Lenovo, Samsung, Sony, and Toshiba. They used seven categories to critic the general quality of the laptops. The categories were the  ease and navigation of the  touchpad/ keyboard, design and style of laptop, how innovative the laptops are, the ratings of tech support service, quality of the  display and audio, options of utilities and software and value and selection.

The results show Apple ranked number 1 for the past four years in a row and probably should not be in the competition due to the fact that it’s like comparing apples and oranges-pun intended. Lenovo laptops ranked second for the third year in a row and scored high in innovation and customer service. Asus jumped up in ranking from last year’s 5th place to this years 3rd place with top marks in innovation .HP landed in fourth place and Samsung in 5th place. The poor ranking laptop brands were Acer, Dell, Sony and Toshiba In last place. Toshiba scored very badly in innovative category and design category as well as having poor tech support service which made it the worst laptop brand for 2013. Use the findings of this survey as a guide of what qualities to look for in a laptop.

When shopping for a laptop, keep in mind what you will use it for and what features you prefer, that way you can find the right laptop for your purpose. Things to consider are:

  • How portable do you want  your laptop , do you want to take it everywhere you go, if so you should consider  laptops that transform into tablets.
  • If you plan on using your laptop for watching TV shows and streaming movies online, then a large display would be a feature you search for.
  • If you are a gamer, than you should look for a computer with a good quality video card.
  • Do you use photoshop on a regular basis, if so then you want your laptop to have lots of RAM.
  • If you like being wireless, a strong battery life is an important feature

All laptop brands no matter if they are the best or not will break down with regular use and human errors. Laptop repairs can be easy and painless if you shop around. There are many places to chose from to repair your laptops, you have national repair services such as Best Buy, who have techs that don’t know much just follow a manual and then you have small independent repair services that have years of experience like Heroes and Geeks Computer repair in Los Angeles. Both repair shops will get the job done, but the giant company will rob you for repairs and Heroes and Geeks charges fairly with quality service. The best way to avoid repairs is not buying the most expensive laptop but to take good care of it.

Stay tech savvy, my friends.

Which Computer Hardware should you Upgrade for Best Performance?

If you are seeking a computer upgrade, its best to know what you tend to use your computer for.  Getting the right upgrade is crucial for having the best outcome of the upgrade.  If you install lots of programs and software to your computer that involves lots of memory, then it would be best to upgrade your RAM. If you are a gamer, then it would be wise to upgrade your video card to improve performance. Below are different options of the best possible upgrades for different computer tasks.  If you know your way around a computer, then you can easily upgrade your new computer part on your own, otherwise its best to seek the service at computer repair shops.

Processors: upgrading a processor is best for people that encode videos and audio, the fast processor will help with multitasking. This upgrade is actually difficult and too technical to do on your own and should be done by an expert computer tech.

RAM: Modern computers are equipped with a good amount of RAM about 4GB, this upgrade isn’t such a necessity for the average computer user. This upgrade is the cheapest and easiest but is not as useful of an upgrade unless your computer only came equipped with 512MB. If you are an avid Photoshop or video editor then large ram upgrade is very much beneficial to you.

Video Cards: This upgrade is geared towards the video game addicts, the non gamer doesn’t need to worry about this upgrade because the modern PC are capable of performing well with the video cards they come with. A brand new video card will take the gaming experience to another level and is the best upgrade choice for the best gaming performance.

Hard Drives/Solid State Drives: If you’re looking to speed up your boot time and launch applications faster than it is helpful to upgrade to a solid state drive. If your hard drive is full and limited to space, than it is beneficial to upgrade it to a bigger capacity, this can help your speed if you’re used to running out of space.  The average home user would probably benefit most with this upgrade.

These are the main upgrades that can benefit your computing experience. Not all upgrades are necessary for your needs since most computers come well equipped.  If you need assistance on choosing the best upgrade for your personal needs, or need the service to install the new device, Heroes and Geeks provides 24/7 onsite computer repair services as well as hardware upgrades in Los Angeles county.

Stay tech savvy, my friends.

What is Data Recovery and how to avoid it?

Data recovery is a very technical skill that involves retrieving lost data from hard drives that have been damaged either from hardware or software related problem.

Data recovery is still a prominent service even though technology has made it possible to prevent data loss. There are many ways you can protect your digital information from forever being lost, but people don’t take the time. You can copy your important data on external hard drives or to online cloud storage service. Backing up your data is the best way to give you peace of mind in case something unfortunate happens to your computer’s hard drive.

Several factors that can lead to data loss include both hardware and software issues such as:

  • Power surges that shocks motherboards and unsafely powers down the computer.
  • Exhaust fans that are covered in dust and don’t properly cool down the motherboard or     processor, causing them to overheat and malfunction.
  • Software issues such as virus and malware over writing on your data.
  • Human mistakes such as accidentally deleting files.
  • File system format-not properly storing information.
  • Logical damage of a file system.
  • Loss of information about partition.

Almost all lost information on a hard drive can luckily be safely recovered if you notice the problem right away and bring it into a computer repair shop where they provide data recovery service. The only time your lost data cannot be retrieved is if you download or install a software or program onto your hard drive and your hard drive doesn’t have enough room to store the new information so it writes over the old information that was temporarily lost.

Heroes and Geeks computer repair services in Los Angeles has this guideline below to avoid data Loss. Prevention is your best bet on keeping your important information safe and stored properly.

  • There are many useful tools to backup your important data. In a previous article-”What’s the best method to backup your computer data” we mentioned how to backup your data. It’s easy to copy your data to various devices and online services and a great method to prevent data loss or recovery services.
  • Virus attacks are so common these days that it is likely there will be a virus created to completely damage the content of your hard drive. We recommend you to update your antivirus software regularly to fight off the latest virus that is spreading throughout the web.
  • Protect your computer from simple mistakes by keeping your computer away from pets, children, and liquids so simple errors won’t occur. Create passwords for programs and files that are important so they will be more safe and not easily erased.
  • Avoid being aggressive with your computer- Computers are fragile and the components and parts of a computer are precisely put in certain places to run as it should. When a computer is being shuffled around and aggressively handled, this can lead to shifting the components causing damage and even data loss.
  • Reduce the temperature of your computers processing unit by using a simple cooling fan placed near the hard disk to prevent it from overheating and crashing.
  • Be sure to properly shut down your computer. All data should be saved and programs closed before shutting down the operating system.

There are services and softwares available to recover lost data, but it can be costly and avoidable. It’s best to take the above preventive measures and avoid the hassle of data recovery.

Stay tech savvy, my friends.

What is the Best Method to Backup Your Computer Data?

Technology is always changing and making life easier for us, at the same time it makes us lazier. Backing up your computer data has never been easier, but majority of people don’t take the time to do it. We put our entire lives on our computers, everything from our photos, to work documents, and entertainment, we should want to put effort in creating extra copies of these things.

Computers are unpredictable, one minute they are working well, the next they have a virus and corrupts your hard drive. Especially if you have PC computers such as Dell, Acer, HP, any computer that aren’t MACs which are more prone to malware and viruses. One minute your computer is nice and dry, the next your coffee spills all over it. These unpredictable situations can happen any moment that is why backing up your files is something worth taking your time.

Most Computer Repair centers in Los Angeles offer data backup services; if you know you won’t get around to doing it, it’s a good idea to get the service. Number one rule when backing up data, your copy of your data should physically be separated from your computer. The options are either on an external second hard drive or in the cloud- online service.

External hard drive can cost from $50 to $100 and are easy enough for the home user to do themselves. All you do is connect the external drive using a USB cord to your computer and follow the prompts to start copying your files, documents, etc. to the new drive.

The best method for backing up data for the average computer user is Mozy Home, it’s a cloud backup system for only five dollars a month. You sign up and the rest is done for you. The plan will backup all the data that is stored on one computer and you won’t have to remember to update because it automatically does it for you.  There are a slew of other cloud based data backups, and some are even free if you have only one or two gigabytes of data to backup.

If you don’t have the time to backup your files or need guidance on which method to use, Heroes and Geeks offers onsite data backup and data recovery services in the comfort of your home or office. Protect and save your important data before it’s too late and you lose it. A $50 investment to prevent losing your important documents is a lot cheaper than going to a computer repair store to recover your data, where prices start in the hundreds.

Stay tech savvy, my friends.

How to Care for Your Computer and Tips to Keep Your Computers Running Well

When it comes to housecleaning, the last thing we consider to clean are our useful computers. We usually neglect cleaning our computers, even though we see and use them regularly, this could be due to the fact we don’t know how. At Heroes and Geeks computer repair in Los Angeles, when someone drops off their computer for repair, 9 out of 10 times the computer is in dirty conditions. We’ve seen it all, laptop screens with fingerprint marks, accumulated dust clinging to fans, food particles in between keyboard keys, and scratched and scuffed up computers. Computers are fragile and expensive equipment and we should take better care of them.

To get started on your computer cleaning, you can purchase a computer cleaning kit at any computer goods store or online. The tools you should look for are a pressurized duster, a computer brush, an lcd cleaning spray or wipes, and a microfiber cloth. The pressurized duster is good for blowing away dust from the fan and even your keyboards. The brush will be useful for sweeping away dust and crumbs from the keyboard. Wipe away fingerprint smudges from your monitors with an LCD cleaning spray or wipes. The microfiber cloth will be useful for regular dusting and wiping off your computers LCD and surfaces.

The following are tips to keep in mind to care for your computer and prevent unnecessary damages:

1. To prevent overheating your computer or laptop, use your devices in a well ventilated space. Make sure your computers exhaust fan is not being blocked by anything so the air can flow freely and keep your computers cool. Also, the fan and the insides of a computer can collect a bunch of dust after a period of time, so it’s best to get it cleaned and dusted by a computer repair professionalsome offer onsite services. Once or twice yearly, internal cleaning will help keep the computer cool and dust free.

2. Avoid eating and drinking next to your computer. Food particles can get trapped underneath your keyboards keys and can block a key from functioning. A small paint brush can be used to sweep in between your keys to remove dust and food particles from your keyboard. Liquids and electronics don’t mix, if liquid comes into contact with your computer, you can damage the motherboard, short circuit the electrical wiring, and it can cause permanent damage to some computer parts. If you must have a drink next to your computer, put your beverage in a container that can be sealed and also place your beverage a few feet away from your computer. Prevention is key to avoid food and liquid damage to your computer.

3. Keep dust and dirt away by regularly wiping down all surfaces of your computer with a microfiber towel. Remove finger print marks from your LCD monitors by using a computer cleaning spray and a towel. Combat germs and bacteria from spreading by using disinfectant wipes on your keyboard, mouse and even your cell phones and also by washing your hands before touching your computer.

4. Don’t yank on the power cord when unplugging from the power supply that can damage the plug by bending the prongs. Pull from the plugs base and not the cord. Protect your power cord from stepping or rolling on it, have the cord behind the desk and away from walking space or chairs

5. Protect your computers from scratches and stains by being careful and being aware of your surroundings. Don’t leave sharp and heavy objects near or on your computers. Prevent stains by washing your hands before using your computer as well as avoiding eating near your computer.

Follow the above mentioned tips to keep your computers running well and looking brand new. Regular upkeep of your computer will prevent unnecessary computer repairs. Prevention is the best method of combating computer damage.

Stay tech savvy, my friends.

How to Find Affordable Computer Repair Services in Los Angeles?

Computer repairs are thought to be an expensive service, but that is not the case. It all depends on the type of damage and how much the parts cost to replace, and which company you choose to deal with. There are cheap repair shops like mom and pop and then you have your pricey national stores like Best Buy. They both fix your computer problem, but the cost is very different, most of the time you’re paying for is labor cost. The truth is if you shop around and ask for a quote from different repair shops you will get varying costs, from costly to inexpensive. Fixing your PC by a skilled technician can be less expensive if you shop around.

There are a few ways to find affordable computer repair services. First, is by online research, and second, you can ask around and seek referrals.

If your budget is tight, the best thing to do is ask your friends, family, and coworkers if they know of a computer tech. Someone will know someone who knows someone that knows how to repair computers. This is a small world we live in and it is high possibility for you to have 6 degrees of separation to a computer tech. This in turn can result in a discount for the services you seek. You can also ask your peers if they know of cheap computer repairs, this way you can compare prices and ensure you are charged fairly.

When searching for computer repairs, first search in your locality, if you are searching in google, you would search, “computer repair in Los Angeles”. If you want the repair to be convenient, you should search for a service shop near your home or business. The next thing to consider is search for a computer repair that has many different services available. Since most of the time you won’t know what the computer problem is, you want a repair shop that is knowledgeable in many aspects of repairs from hardware to software problems, this way you can also bundle up different repairs which can then result in an affordable package deal.

When searching online, you can also view social networking sites for different computer repair shops and compare prices and reviews from previous customers. The smaller the computer company business is, usually the cost is more affordable. The big computer business such ad Best Buy and Staples usually have higher pricing, due to the fact they have higher labor costs and overhead. So if you want to save some money go with the small shops.

Some Computer Repair services offer monthly maintenance plans that can be necessary if you have a business to run and you are constantly using your PC. These monthly maintenance plans include remote and onsite computer repair, which is beneficial for busy businesses. The average home user usually won’t need a maintenance plan unless there are lots of PCs in the household. Monthly maintenance plans is more beneficial for businesses both small and large.

If you want to find an affordable computer repair in Los Angeles call around for pricing. Ask your friends and family for a referral, someone is bound to know a computer tech and this will save you some money and your computer problems will be less miserable.

Stay tech savvy, my friends.

What is a Computer Monitor?

When most people think of computers, the first image that comes to mind is the monitor. When in actuality the computer is the rectangular box that underneath the desk. Since humans are such visual creatures, we instantly associate the monitor to the whole of the computer because it is what we are always looking at when we use a computer. While the CPU is the brain of the whole computer system, the Monitor is the computers better half that displays the content of the computer.

Computer monitors are similar to televisions, in fact the first PCs used TVs as monitors. Computer monitors today have a much higher resolution with the ability to display more detailed pixels. The monitor is a very important component to the computer system, without it we wouldn’t have a display to view the graphics and video information the computers video card gathers. Other names for the monitor include- screen, video screen and video display.

There are three different types of ports available which a monitor can connect to the computer’s video card, they are VGA, HDMI, or DVI ports. When purchasing a new monitor it’s important that both your monitor and your computer support the same port in order to connect.

LCD monitors are the best available monitors out on the market and they provide the best graphics display. LCD stands for Liquid Crystal Display, these monitors are less bulky and are more energy efficient than the second option of monitors which is CRTs.  Cathode ray tubes (CRT) monitors are bigger in size and more similar to old school TVs. These types of monitors are outdated and almost off the market due to the affordability and quality of LCD monitors.

A monitor’s size is determined by the diagonal length and can range from 17 inches to 26 inches or more.  Monitors can be tricky to repair on your own and it is best to have a computer tech repair them. If there are minor problems with your monitor, there are troubleshooting techniques you can follow to fix the problem.

Heroes and Geeks offers onsite computer repair services in the greater Los Angeles area. We deal with replacing broken screens, soldering fried capacitors and also replacing the backlight.  Computer monitors are important tools that need to be working properly for a better viewing experience. Nowadays monitors are becoming less expensive, so if you don’t want to deal with repairs, you can simply shop around for a 20 inch monitor for under 100 dollars, sometimes it’s cheaper to just buy a new one than to repair it.

The most common computer monitor problems we’ve seen at our repair shop in Los Angeles are broken screens, these are due to simple accidents. Other monitor problems can be -no image/display, lines and patterns appearing on the monitor, etc. These problems can easily be fixed.

Stay tech savvy, my friends.

Where to Find Affordable Apple Computer Repairs in Los Angeles

Apple computers are the Ferraris of computers and the cost is equivalent. Just because they cost so much and are the best quality, doesn’t mean they won’t break down on you. The high cost does not include invincibility. Apple computers are capable of breaking down the same way as other PCs. They are susceptible to broken screens, to corrupt hard drives and even viruses and malware–they’re less likely to get a virus, but it does happen.

We all know how expensive it is to go to the apple store and replace a broken part for your computer. It’s ridiculous how much Apple charges to replace parts, it’s made in China to begin with so why do they have to rob you? You’re already willing to pay for their expensive computers and products, and then they thank you by charging you an arm and a leg to repair it, that’s just rude.

Anyways, Apple computer repairs does not have to be an expensive experience. Next time you have to fix your computer, don’t take it to an Apple store to fix it, there are many other affordable apple computer repair shops in Los Angeles. Heroes & Geeks Computer repair service in Los Angeles makes apple computer repairs a walk-in-the-park. They offer fast results with fair pricing. They provide the following Apple computer repairs:

Apple computer Repair services:

  • Data Recovery & Backup Solutions
  • Low-cost Screen Replacements
  • Genuine Apple Replacement Parts
  • RAM, HD, and Optical Drive Upgrades
  • Mac OS Upgrades and User Migration
  • Mac Maintenance and Tune-up
  • Third party Software Upgrades and Data Integration
  • Remote Mac Tech Support

Heroes & Geeks has their own Mac Geniuses to repair and assist you with all your needs regarding your precious computers. The techs are certified Apple technicians and are capable of fixing all things hardware to all things software. If you want to salvage your broken apple computer and keep all your limbs, call Heroes and Geeks for an affordable and quality computer repair.

Stay tech savvy, my friends.